Returns and Exchange Policy


  • Size exchanges are allowed within 7 days of receiving the order, provided it is unused and in good condition.
  • Size exchanges incur a minimal reverse logistic fee of 40, covering 70% of the expenses.
  • Exchange orders are dispatched upon receipt and verification of the reverse shipment.
  • The exchange process will be applicable only once for the original order.


    • Returns are accepted within 7 days of receiving the order.  The returned products must be unused and in good condition to be eligible for a refund or exchange.
    • If you are opting for Store Credit, it will incur a reverse logistic fee of 80 from the product amount, you will get this credit within 48 hours of reverse pickup.
    • If you are opting for a Money Refund to the Original payment method, it will incur a reverse logistic fee of 140. The refund will be processed upon receipt and verification of the returned shipment.
    • Shipping charges are non-refundable.
    • Products must be returned in the same condition as shipped; poor condition or damage voids the refund.
    • PLEASE NOTE: Skin Care Tools, pre-curated hampers, Personalized Jewelries, edibles, candles, books, etc., cannot be exchanged or returned.


      • Kindly note that pre-paid orders cannot be cancelled after dispatch if done so then  100 will be charged as cancellation fees


        • Defective products are accepted within 7 days of receiving the order.
        • In the case of defective, wrong, or missing products, a gift card or replacement shipment is provided, not a refund.
        • An unboxing video is mandatory for claims regarding missing/defect/wrong products; queries without unboxing video will not be considered.
        • If you are facing any defect issues with the Natural stone bracelets within three months of delivery, we are committed to promptly addressing and resolving your concerns from our end.
        • Please get in touch with us, if you experience any defect issues.


          We have developed a very easy to use self-serve portal to ensure smooth and quick exchanges and returns. Click here to get started!

          Please get in touch with us if you have any further questions.