🔁 Exchanges & Returns

  • Please Note Unboxing video is compulsory to be eligible for the claim of a Missing product.
  • Please Note:Any partially paid orders that are rejected by the customer are non-refundable.
  • Fast & Hassle-free reverse pick-up offered from the location of delivery for exchanges and returns.
    • 100% buyer protection in the rare case of a product defect, get a free exchange.
    • If any product is exchanged with a lower value product the difference amount will be refunded as a store credit
    Size Exchanges 
    • Easy size exchanges on accessories products within 7 days of delivery, with a minimal reverse logistic fee of ₹99 per order. Click here to carry out a size exchange. More info is available on our policy page.
    • Please note that Skin Care Tools cannot be Exchanged or Returned
    • Please note that Pre-curated hampers cannot be Exchanged or Returned
    • Please note that Personalised Jewelleries cannot be Exchanged or Returned
    • Please note that edibles, candles, books, etc cannot be Exchanged or Returned
    Returns 
    • Easy returns within 7 days of delivery, you can go for a money refund or store credit. Refer the table below for the details. Click here to carry out a return. More info is available on our policy page.
    • Please note that Skin Care Tools cannot be Exchanged or Returned
    • Please note that Pre-curated hampers cannot be Exchanged or Returned
    • Please note that Personalised Jewelleries cannot be Exchanged or Returned
    • Please note that edibles, candles, books, etc cannot be Exchanged or Returned
    • Please note that the exchange or return can be processed only once for the original order
    Store Credit Money Refund
    Re-stocking fee ₹99 ₹140
    Processing time Up to 48 hours of pickup  3 to 5 business days after we receive & approve the return.

    Payment

    Medium

    Store credit

    (Can be used at any time, valid across the store for 180 days)

    Paid to original

    source of payment  or

    Provided payment mode

    for COD orders